The recording of Shults' conversation with air traffic control is remarkable. She is so calm.
"We have a part of the aircraft missing": Listen to the dramatic communications between the pilot of Southwest flight 1380 and air traffic control as plane from NYC comes into Philadelphia for emergency landing https://t.co/CgWfJH1DhY pic.twitter.com/QKmWOXNJ0r
— NBC New York (@NBCNewYork) April 17, 2018
Air Traffic Control (a man's voice): Southwest 1380, I understand your emergency. Let me know when you want to go in.Wow. Shults developed those "nerves of steel" during her career as the first female fighter pilots for the U.S. Navy, where she had to fight for her place after the Airforce wouldn't even give her the time of day.
Shults: So, we have a part of the aircraft missing, so we're gonna need to slow down a bit.
ATC: Southwest 1380, speed is your discretion. Maintain at any altitude above 3,000 feet.
Shults: Southwest 1380, like to turn — start turning inbound.
ATC: Southwest 1380, start turning southbound there. There's a Southwest 737 on a 4-mile final; be turning southbound. Start looking for the airport. It's off to your right and slightly behind you there. And altitude is your discretion. Use caution for the downtown area.
Shults: Okay. Could you have the medical meet us there on the runway as well? We've got injured passengers.
ATC: Injured passengers, okay. And are you— Is your airplane physically on fire?
Shults: No, it's not on fire, but part of it's missing. They said there is a hole and someone went out.
In the midst of the chaos, Shults successfully completed an emergency landing at the Philadelphia International Airport, sparing the lives of 148 people aboard the Boeing 737-700 and averting a far worse catastrophe.Indeed.
"She has nerves of steel," one passenger, Alfred Tumlinson, told the Associated Press. "That lady, I applaud her. I'm going to send her a Christmas card — I'm going to tell you that — with a gift certificate for getting me on the ground. She was awesome."
Another passenger, Diana McBride Self, thanked Shults on Facebook for her "guidance and bravery in a traumatic situation." She added that Shults "came back to speak to each of us personally."
"This is a true American Hero," McBride wrote.
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